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Job: Aging and Disability Services Specialist(Job Id 36553)

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Job Description

04/16/2018 04/23/2018
PHOENIX 33,435.00-46,623.00


Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.

Aging and Disability Services Specialist

Division of Aging and Adult Services

1789 W. Jefferson Street

Phoenix, AZ 85007


The Division of Aging and Adult Services is seeking an experienced and highly motivated individual to join our team as an Aging and Disability Services Specialist.

The position is responsible for assisting the Home and Community Based Services and Family Caregiver Support/AZ Links Coordinator with the day-to-day operations within the Division of Aging and Adult Services.



-          Ensures compliance with program objectives and goals

-          Compiles and tabulates statewide data for HCBS, Family Caregiver Support Programs and Services, and AZ Links

-          Utilizes the Division of Aging and Adult Services Reporting System Database to gather information for federal reports

-          Researches current trends and writes statistical and narrative reports

-          Assists with development of grants and policy and procedures

-          Maintains knowledge of the needs and issues of older persons and persons with disabilities to help with intake, referral and assistance

-          Reads and files messages received in the AZ Links mailbox and replies to inquiries

-          Creates and edits the AZ Links newsletter

-          Participates in regional AZ Links calls and meetings with the AZ Links Coordinator

-          Makes routine revisions of the AZ Links website information and updates as needed

-          Participates in various committees or community groups

-          Provides education and information on Medicare issues, home and community based services and available community resources through presentations and resource fairs

-          Attend teleconferences and webinars

-          Performs other duties appropriate to the assignment


Knowledge of:

-          State laws, regulations, rules, and policies for individuals 65 years and older and/or disabled

-          Aging and disability services

-          Arizona Health Care Cost Containment System (AHCCCS) programs

-          Social work/case management principles

-          Program planning and implementation strategies

-          Data and statistical analysis

-          Problem solving and conflict resolution techniques

Skill in:

-          Verbal and written communication

-          Establishing and maintaining interpersonal relationships

-          Developing and delivering training materials

-          Public speaking

-          Program planning, project monitoring and process work flow evaluations

-          Analytical and interpretation

Ability to:

-          Analyze federal and state regulations and policies.

-          Organize and manage a complex and varied workload

-          Plan, assemble resources and coordinate projects

-          Work with network partners

-          Use a variety of computer software packages (i.e. Excel, Word, PowerPoint, etc.)


-          The combination of knowledge, skills, and abilities needed are acquired through a combination of education, training, and work experience


-          In-state travel may be required for State business.  Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months including no DUI, suspension or revocations and less than 8 points on your license

-          If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required PRIOR to driving for State Business

-          Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed

-          A Level One Clearance Card from the Arizona Department of Public Safety is required to perform the duties and responsibilities of this position, in accordance with A.R>S.41-1968.  A Level Once Clearance Card can be applied for upon acceptance of a job offer

-          Be subject to a search of Child Protective Services Central Registry and the Adult Protective Services Registry

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all new hired State employees

-          Successfully pass background and reference checks.  Employment is contingent upon completion of the above mentioned process and the agency’s ability to reasonably accommodate any restrictions



 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact 602-774-5534 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Human Resources at 602-771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.




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