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Job: Assistant Director - Division of Benefits and Medical Eligibility(Job Id 31462)

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Job Description

08/11/2017 10/30/2017
PHOENIX 100,000.00-135,000.00


Arizona Department of Economic Security


Assistant Director - Division of Benefits and Medical Eligibility

1789 W. Jefferson Street, Phoenix, AZ 85007  

Openings: 1


Arizona Department of Economic Security (DES) works with families, community organizations, advocates, and State and Federal partners to realize our collective mission to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need. To learn more about DES visit DES Overview and visit our careers page to see current job opportunities. Join the DES Team!



The Division of Benefits and Medical Eligibility (DBME) is seeking an experienced and highly motived individual to join our team as an Assistant Director. Under the direction of the Deputy Director of Programs, this position is responsible for high-level leadership, managerial work of considerable complexity and administration of the state and federal Cash Assistance (CA) program, Supplemental Nutrition Assistance Program (SNAP), Medical Assistance (MA) program and disability programs. These operations include planning and managing an annual budget in excess of $940 million dollars, serving approximately one million clients per month. Major duties and responsibilities include but are not limited to:

- Conducts operations through subordinate program administrators at more than 100 locations across the state which consists of approximately 3,000 employees.

- Interprets and responds to a variety of directives, reports, state and federal statutes and regulations; conducts and directs complex communications with employees, state and federal officials, other state agencies, consulting firms, elected officials and citizen advocacy organizations; works closely with federal, state and local organizations and individuals to ensure we are in compliance with established regulations and laws.

- Evaluates the need for corrective actions; meets with DES Executive Team and Division Management Team to formulate policies, resolve problems, award contracts, develop program initiatives and track expenditures.

- Directs the development and implementation of program goals, objectives and activities as delineated in the DES strategic planning process..

- Directs the preparation of the division’s budget, grant applications, funding proposals and reports, as well as the collection, analysis and dissemination of data to determine unmet needs; educates policy-makers, organizations, and individuals about these needs.

- Presents expert presentations at conferences, community and legislative events. Represents the Department and Division at national meetings and events. Acts as the official voice of the department with the media, elected officials and general public.




- Knowledge of Federal, State, departmental and local regulations, as well as policies and procedures related to programs and services provided to needy families.

- Knowledge of contemporary service programs and delivery systems in public agencies; knowledge of the needs of the targeted client population and barriers to meeting those needs.

- Knowledge of personnel policies and procedures; experience implementing leadership principles and practices.

- Experience with fiscal and programmatic management, including directing, coordinating, monitoring and evaluating programs..

- Exceptional reading, writing and verbal communication skills, including the ability to edit, finalize and/or approve various high level products that are submitted to executive management, the Governor's Office and the general public.

- Experience with public relations; ability to interact with contract and governmental agency representatives, citizen advocacy groups and various internal/external stakeholders; strong public speaking skills.

- Ability to track funds in terms of allocations, spend rates and unit costs; ability to project expenditures; ability to establish and implement control procedures and information systems that provide information on a number of fund sources.

- Ability to effectively manage programs and operations and evaluate our performance in meeting federal, agency, divisional and program goals and objectives.

- A Bachelor or Master’s degree in Social Work, Public Administration or a related field and at least 4 years of recent experience that includes the accomplishment of service integration initiatives across multiple program areas and management of human services programs to include working with diverse groups of stakeholders (legislators, government entities, etc.).




DES promotes career development by offering a learning environment, team oriented culture. Our new hires enjoy several other benefits such as paid holidays, vacation days, sick leave, medical, dental, and vision benefits, tuition reimbursement, and participation in the Arizona State Retirement Plan. Click here to learn more about benefits.


Staffing Disclosure

Applicants will be required to:

- Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12).

- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

- Be subject to a search of Child Protective Services Central Registry

- Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions


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DES is an Equal Employment Opportunity Employer and ADA Reasonable Accommodation Employer

Persons with disabilities and veterans are encouraged to apply

Fair and Equal Employment Opportunity Practices: DES does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, parental status, or military service.

Reasonable Accommodation Request: During all stages of the recruitment process, persons with a disability may request a reasonable accommodation which includes but are not limited to a sign language interpreter or an alternative format of documents. If you would like to request a reasonable accommodation, please contact DES Human Resources Administration at (602) 771-2780. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

If you experience technical issues while applying for this position, please dial 602-542-4700 or email [email protected]


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