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Job Description

04/16/2018 04/23/2018
PHOENIX 50,890.53-91,490.26


Providing Opportunity, Assistance and Care for Arizonans in need!


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.


Division of Developmental Disabilities

1789 W. Jefferson St.

Phoenix, AZ 85007



The Division of Developmental Disabilities (DDD) is seeking an experienced and highly motivated individual to join our team as a Care Integration Manager. Major duties and responsibilities include but are not limited to.



-          Develops and implements a variety of complex projects for the Division as well as assisting staff who will be responsible for the ongoing management of the projects.

-          Identifies current business issues, creates and provides options, responses, or best practice models which are in alignment with agency requirements.  Manages and oversees communications and meetings with staff, internal and external stakeholders, other governmental agencies (AHCCCS, CMS, etc.) to obtain comments, concerns, requirements, etc. regarding the implementation of the project.

-          Prepares briefing documentation, presentations, and reports for the Deputy Assistant Director and executive management on scope and breadth of project including length of time to implement and identifies issues which may stall the project and addresses them by either resolving the issue or creating an alternative solution.

-          Provides leadership, mentoring, coaching and direct supervision of administrative staff.  Completes Performance Appraisals (MAP), authorizes leave, and approves ETE Time Cards for staff.

-          Responsible for generating project schedules and creating metrics to be reviewed at each project milestone.  Analyzes materials and personnel needs prior to the onset of each project phase.

-          Conducts legal and factual research, analyzes issues, cross-check and validate information, prepares written correspondence, and interprets statutes, rules, and policy for their applicability to specific situations.

-          Develops policies and procedures relating to projects.  Works with staff overseeing the day-to-day activities of the program providing technical assistance, guidance and specific information.

-          Acts on behalf of the Deputy Assistant Director during absence, delegate tasks as needed, and maintains paper and electronic filing systems and computer databases.

-          This position serves as a manager (includes planning, directing subordinates, and interpreting policy)



Knowledge of:

-          Theoretical and practical aspects of project management

-          Federal and state laws, rules and regulations relating to the Division of Developmental Disabilities

-          Systems and programs

-          Concepts and current practices of State government and government management, including legislative and administrative processes

-          Translating data trends into usable information for non-technical audiences.

Skill in:

-          Oral and written communication

-          Performing detailed analysis and making recommendations

-          Conceptualization, design, planning and development of various aspects of systems and programs

-          Using computer systems (e.g., Microsoft Project, Word, Excel, PowerPoint, Visio and Outlook)

-          Management and leadership techniques

Ability to:

-          Adapt and be responsive to multiple/changing goals and priorities

-          Work under pressure to meet project deliverables

-          Solve complex problems and handle large scale projects

-          Produce clear and concise documents and reports

-          Work in a dynamic team environment and across organizations as well as independently

-          Effectively represent the division professionally with internal and external stakeholders

-          Develop and write policies and procedures

-          Interpret and accurately explain federal and state laws, policies, and administrative regulations to others.


-          Prefer Bachelor’s degree in Business Administration, Juris Doctorate or a related field and four (4) or more years of experience in project coordination and management (or equivalent experience).  Graduation from an accredited law school or law license from any state is preferred.  Project Management Professional (PMP) certification is desired.  


-          Valid Arizona Driver's License. In-state travel is required. Requires possession of and ability to retain a current, valid state-issue driver's license appropriate to the assignment. Employees who drive on state business are subject to driver's license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207. 12.). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed. May require Fingerprint Clearance Card.


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact (602) 542-0088 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


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