Job: Case Aide(Job Id 35271)

This posting has expired and is no longer available.

Job Description

01/10/2018 01/17/2018
SOCIAL AND HUMAN SERVICES 12
FLAGSTAFF 0.00-27,020.00

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Case Aide

Division of Developmental Disabilities

1701 N. 4th St.

Flagstaff, AZ 86004

www.azdes.gov

JOB SUMMARY:

The Division of Developmental Disabilities’ (DDD) Case Aide is responsible for assisting with casework directed by the Unit Supervisors, Case Managers, administrative and secretarial staff

JOB DUTIES: 

-          Sets-up and maintains all appropriate documentation in member records and secondary history files; tracks closed and archived records

-          Serves as the in-day person in a unit and/or office; answers office telephones and phone calls for Support Coordinators who are out of the office, takes accurate messages and/or routes to appropriate staff, responds to routine questions for information from families and providers

-          Assists members/families by providing transportation to various appointments and meetings; picks up medications, bus passes, food boxes, etc; completes forms, conducts research of community resources, and completes applications for services and reports; pays bills; refers families to community resources; writes progress notes accordingly in member files

-          Maintains office supplies, copy machines, postage meter, State vehicle repair maintenance log, etc.; completes vehicle reports; opens, reviews, sorts, and distributes office mail to appropriate Unit staff, ensuring that critical documents (e.g., prescriptions, requests for services) are prioritized for a timely response by the Support Coordinator/Division; copies documents as requested

-          Drives a State vehicle to conduct residential and day program visits at the direction of Support Coordinators/Supervisors for the purpose of observing the location for potential health and safety issues, prepares progress notes on visits, and provides information to requested party

-          Prepares a wide variety of member documents (e.g., service authorizations, correspondence, memos, forms, and legal documents) for signature of designated authority for work unit and/or office; responds to requests from various sources to update the prepared information

-          Collects necessary information for and prepares eligibility and member re-determination packets; tracks eligibility decisions; inputs member information into member information database (FOCUS) as well as in the Risk Incident Reporting (RIMS) system; logs and monitors client trust funds of expenditures and deposits; monitors member billing records

KNOWLEDGE, SKILLS AND ABILITIES (KSAs):

Knowledge of:

-          Basic human needs, human growth, personality, and behavior

-          Principles and practices of case management

-          General office procedures

Skill in:

-          Recognizing basic human rights and the care and assistance needs of individuals with developmental disabilities

-          Oral and written communication

-          Microsoft Word, Outlook, Excel, and other computer applications

Ability to:

-          Establish family and professional partnerships

-          Assess/review documents to determine importance to meeting member/family needs

-          Drive a vehicle

SELECTIVE PREFERENCE(S):

-          Candidate must possess at least 1 year of customer service experience or working with or assisting individuals in a community setting, (e.g. community involvement with individuals with developmental disabilities, aging and adult, youth, etc.)

PRE-EMPLOYMENT REQUIREMENTS: 

-          Background and Reference Checks

-          Valid Driver’s License

-          Level One Fingerprint Clearance Card

-          Subject to a search of both the Child Protective Services Central Registry and Adult Protective Services

BENEFITS: 

 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

RETIREMENT: 

Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.

CONTACT US: 

If you have any questions, please feel free to contact (928) 637-0916 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.