Job: Case Aide(Job Id 35285)

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Job Description

01/11/2018 01/18/2018
APACHE JUNCTION 0.00-27,020.00

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Case Aide

Division of Developmental Disabilities

110 South Idaho Road, Apache Junction, AZ 85119


The Case Aide is responsible for staff support in the Division of Developmental Disabilities     (DDD) Support Coordination Units assisting with casework directed by the Unit Supervisors, Human Service Specialists; scheduling activities for the work unit; providing accurate and professional responses to inquiries from the public and agency staff and completing brief reports as necessary.


-          Conducts residential and day program visits at the direction of Support Coordinators/Supervisors for the purpose of observing for potential health and safety issues; prepares progress notes on visits; and provides information to requested party

-          Assists members/families by providing transportation to various appointments and meetings; picks up medications, bus passes, food boxes; completes forms, conducts research of community resources and completes applications for services and reports; pays bills; refers families to community resources; writes progress notes accordingly in member files

-          Prepares a wide variety of member documents, (e.g., service authorizations, correspondence, memos, forms and legal documents) for signature of designated authority for work unit and/or office. Responds to requests from various sources to update the prepared information.

-          Collects necessary information and prepares eligibility and member re-determination packets. Tracks eligibility decisions. Inputs member information into member


Knowledge of:

-          Basic human needs, human growth, personality and behavior

-          Basic principles and practices of case management

-          Community resources

-          Microsoft Word, Outlook, Excel

-          Tracking systems

-          General office procedures  

Skill in:

-          Applying federal laws, state statues, and agency policies and procedures

-          Recognizing basic human rights and the care and assistance needs of individuals with developmental disabilities

-          Oral and written

-          Communication

-          Basic clerical skills including proper telephone etiquette, opening office equipment (e.g., copier, fax).

Ability to:

-          Adapt and be sensitive to a variety of cultures

-          Maintain and display professional demeanor

-          Establish family and professional partnerships


-          Candidate must possess at least one (1) year of customer service experience or working with or assisting individuals in a community setting, (e.g. community involvement with individuals with developmental disabilities, aging and adult, youth, etc.)

-          Travel is required within the District.


-          Level one Fingerprint Clearance Card

-          Subject to a search of both the Child Protective Services Central Registry and Adult Protective Services

-          Valid Driver’s License

-          Background and Reference Checks


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact 602- 542-6868 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.