Job: Case Manager 2(Job Id 30170)

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Job Description

05/12/2017 06/12/2017
VARIOUS/STATEWIDE 0.00-37,500.00

Department of Economic Security

Your Partner For A Stronger Arizona


Case Manager 2

Various locations in the West Valley

This announcement is open until a sufficient number of resumes are received. Interested applicants should apply for this position if they feel that they are qualified as quickly as possible to ensure a timely application.

Arizona Department of Economic Security (DES) works with families, community organizations, advocates, and State and Federal partners to realize our collective mission to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need. To learn more about DES visit DES Overview and visit our careers page to see current job opportunities. Join the DES Team!



The Division of Developmental Disabilities (DDD) is seeking an enthusiastic individual to join our team as a Case Manager II. This position serves our members diagnosed with developmental disabilities (Autism, Cerebral Palsy, Intellectual Disability, and Epilepsy) by supporting them and their families to lead the healthiest, most self-sufficient, and productive lives within their capabilities. Major duties and responsibilities include but are not limited to:

- Managing an average caseload of 40 members and meeting with supervisor regarding case status.  

- Providing support coordination that consist of identifying needs and available services and resources, planning, obtaining, and monitoring the effectiveness of contracted medical and non-medical services in meeting our members’ identified needs. 

- Working with members, family members, and care professionals as a team to review the needs and develop an Individual Service Plan (ISP)

- Meeting regularly to assess needs and supports, monitor progress, or make changes to the ISP, which includes travelling at different times throughout the day within and outside business hours to conduct onsite-visits to member’s home, placement, schools or program sites. This activity represents 30% of work time and may require driving your own personal car. Mileage will be reimbursed.   


Minimum Requirements

- Must have at least one of the following requirements: a) Two years of professional experience coordinating social services activities that includes ISPs, client referral for services, or community services, b) One year as a Human Services Specialist I in Arizona State Service, c) A bachelor’s degree from an accredited college or university 

- Possess an active and valid driver’s license with 5 or fewer points on driving record, have an available personal car, and valid car insurance and registration

- Willing to adjust work schedule to both before and after normal business hours. Upon completion of training, an alternative work schedule will be available



- Experience conducting interviews and writing Individual Service Plans (ISPs)

- Knowledge of the Health Insurance Portability and Accountability Act (HIPAA)

- Excellent customer service and interpersonal skills

- Strong verbal and written communication skills

- Proficient using Microsoft Office and other office computer software


Preferred Qualifications

- Experience working in the Developmental Disabilities field

- Case management experience in the social services field

- Bilingual (English and Spanish)



DES promotes career development and a work/life balance by offering a learning environment, team oriented culture, and flexible schedules. Our new hires enjoy several other benefits such as 10 paid holidays per year, 13 vacation days, up to 12 days of sick leave, affordable medical, dental, and vision benefits, $15,000 life insurance with the option to increase as desired. We also offer short and long term disability and participation in the Arizona State Retirement Plan. Click here to learn more about benefits.


Staffing Disclosure

Applicants will be required to:

- Have a current, valid state issued driver’s license appropriate to the assignment. Employees are subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12).

- Apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets Level One requirements

- Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

- Be subject to a search of Child Protective Services Central Registry

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E-Verify: All newly hired employees will be subject to the E-Verify Employment Eligibility Verification Program.

Reasonable Accommodation Request: Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow sufficient time to arrange the accommodation. DES is an Equal Employment Opportunity Employer and ADA Reasonable Accommodation Employer.


If you experience issues while applying for this position, please dial 602-542-4700 and select option 9 for assistance.