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Job: Case Manager 2(Job Id 36231)

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Job Description

02/23/2018 03/23/2018
PHOENIX 0.00-37,499.90

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Case Manager 2

Division of Developmental Disabilities

Various Offices Throughout Maricopa County


The Division of Developmental Disabilities’ (DDD) Case Manager 2 serves members with developmental disabilities, e.g., Autism, Cerebral Palsy, Intellectual Disability (for example, Down Syndrome), Epilepsy, etc., by supporting them and their families to lead the healthiest, most self-sufficient, productive lives within their capabilities.


-          Managing an average caseload of 40 members and meeting with supervisor regarding case status

-          Providing support coordination that consist of identifying needs and available services and resources, planning, obtaining, and monitoring the effectiveness of contracted medical and non-medical services in meeting our members’ identified needs

-          Working with members, family members, and care professionals as a team to review the needs and develop an Individual Service Plan (ISP).

-          Meeting regularly to assess needs and supports, monitor progress, or make changes to the ISP, which includes travelling at different times throughout the day within and outside business hours to conduct onsite-visits to member’s home, placement, schools or program sites; this activity represents 30% of work time and may require driving your own personal car (Mileage will be reimbursed) 


Knowledge of:

-          Methods, procedures, and techniques used in the development of Individual Support Plans (ISP)

-          Health Insurance Portability and Accountability Act (HIPAA)

Skill in:

-          Oral and written communication

-          Interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public

-          The use of various software (Microsoft Word, Excel, etc.)

Ability to:

-          Work independently and within diverse work teams

-          Absorb, interpret, and assimilate large quantities of written material

-          Drive a motor vehicle


-          The candidate must possess two (2) years of professional experience coordinating social service activities (e.g., ISPs, client referral for services, community services, etc.); OR one (1) year as a Human Service Specialist I in Arizona State Service; OR a Bachelor’s or Master’s degree from an accredited college or university

-          Bilingual (English and Spanish) is preferred


-          Level One Fingerprint Clearance Card

-          Subject to a search of both the Child Protective Services Central Registry and Adult Protective Services

-          Valid Driver’s License

-          Background and Reference Checks


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions, please feel free to contact (602) 771-1702 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting DES Human Resources Administration at (602) 364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


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