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Job: CASE MANAGER 2(Job Id 38826)

This posting has expired and is no longer available.

Job Description

06/11/2018 06/18/2018
COTTONWOOD 0.00-37,499.90


Providing Opportunity, Assistance and Care for Arizonans in need!


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.


Division of Developmental Disabilities

1500 E. Cherry Street

Cottonwood, AZ, 86326



The Division of Developmental Disabilities (DDD) is seeking highly motivated individual to join our team as a Case Manager 2. The Case Manager 2 serves members with developmental disabilities, e.g., Autism, Cerebral Palsy, Intellectual Disability (for example, Down syndrome), Epilepsy, etc., by supporting them and their families to lead the healthiest, most self-sufficient, productive lives within their capabilities.


-          In compliance with requirements, drive vehicle to conduct on-site visits to members/families homes, schools and program sites to develop relationships and family dynamics; discuss service needs and supports; develop and write the Individual Support Plan (ISP); document individual progress and concerns; and complete appropriate referrals to community agencies.

-          Research community for available resources to meet needs identified in ISP and to inform member of resource options.  Facilitate meetings and program visits to assist with member/family choices.  Complete referrals for assessed/covered services.

-          Develop, review, monitor and evaluate Individual Support Plan (ISP) in accordance with mandated timeliness.  Approve type and level of assessed services within approved guidelines; and release client funds.

-          Collaborate with community agencies to provide assistance and support to members and families in crisis.  Attend meetings with members/families, service providers, and others as required.  Identify and resolve issues/conflicts.

-          Write comprehensive progress notes and maintain case records.  Prepare a variety of reports and complete special projects, as required.

-          Compile information from a variety of sources in order to make recommendations for eligibility determination and re-determinations of eligibility. Confer with supervisor, attend staff meetings, training and other meetings, as required.  Statewide travel may be required.


Knowledge of:

-          Methods, procedures, and techniques used in the development of Individual Support Plans (ISP)

-          Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities

-          Health Insurance Portability and Accountability Act (HIPAA)

-          Principles and practices of case management, community resources

-          Medical and behavioral health issues and terminology

-          Principles of applied behavioral interventions

-          Child development principles

Skill in:

-          Oral and written communication, developing, evaluating, and maintaining member service plans

-          Interviewing, counseling, and interacting with members and family members, conducting needs assessments, problem identification and resolution

-          Interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public, conflict resolution

-          The use of various software (Microsoft Word, Excel, etc.)

Ability to:

-          Work independently and within diverse work teams

-          Elicit accurate data from a variety of sources

-          Absorb, interpret, and assimilate large quantities of written material

-          Organize and manage case load

-          Document case files and information within required/mandated timelines

-          Maintain confidentiality

-          Drive a motor vehicle


-          The candidate will possess two (2) years of professional experience coordinating social service activities (e.g., ISPs, client referral for services, community services, etc.); OR one (1) year as a Human Service Specialist I in Arizona State Service; OR a Bachelor’s or Master’s degree from an accredited college or university.


-          Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12)

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.

-          Employee shall have a valid level one fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults

-          Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459 

-          Employment is contingent upon the ability to lift 50 pounds or more and the agency’s ability to reasonably accommodate any restrictions.


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact 602-542-0088 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


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