This is an expired Site for Arizona Department of Economic Security. To search for open jobs in your local community, visit

Job: Case Manager Lead(Job Id 38282)

This posting has expired and is no longer available.

Job Description

06/11/2018 06/14/2018
PHOENIX 0.00-40,630.10


Providing Opportunity, Assistance and Care for Arizonans in need!


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.


Division of Developmental Disabilities

1951 W. Camelback Rd.

Phoenix, AZ 85015



The Division of Developmental Disabilities’ (DDD) Case Manager Lead is responsible for serving persons with developmental disabilities by supporting them and their families to lead the healthiest, most self-sufficient and productive lives within their capabilities.


-          Conducts on-site visits to member/family homes and meets with members/families to develop and become familiar with family dynamics, needs, and supports; makes appropriate referrals to community agencies; convenes and facilitates multi-disciplinary Individual Support Plan (ISP) meetings to determine and identify services

-          Researches community for available resources to meet needs identified in plan; facilitates meetings and program visits to enable member/family to choose appropriate providers; writes referrals for chosen providers to ensure that funding is secured for services

-          Reviews, monitors and evaluates ISP in accordance with mandated timelines

-          Makes on-site visits to member/family homes, schools and program sites to discuss member’s progress, needs, ISP, etc.

-          Provides assistance and support to members/families in crisis, and attends meetings with members/families, service providers and others


Knowledge of:

-          Methods, procedures and techniques used in the development of Individual Support Plans

-          Federal and State statutes and agency policies and procedures relating to the care and assistance for individuals with developmental disabilities

-          Principles and practices of case management

Skill in:

-          Oral and written communication

-          Initiating, developing and maintaining member service plans

-          Interviewing

Ability to:

-          Maintain confidentiality

-          Work independently and within diverse work teams

-          Lead a team of Support Coordinators in the absence of the supervisor

-          Drive a vehicle


-          Candidate must possess Bachelor's Degree in Social Science, Health Education, Education, Psychology, Social Work, Health Sciences, Early Childhood Education or closely related field and one (1) year experience working with people with developmental disabilities at the professional level; OR one (1) year as a Human Service Specialist 2; OR three (3) years of case management/social work experience at the professional level including one (1) year experience working with people with developmental disabilities


-          Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12) 

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions  

-          Employee shall have a valid level one fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults 

-          Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459 


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions, please feel free to contact (928) 637-0916 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


Open Jobs

    • There are no jobs currently listed.