Job: CDS Examiner Technician 2(Job Id 32632)

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Job Description

09/20/2017 10/18/2017
PHOENIX 23,190.75-0.00


Arizona Department of Economic Security


CDS Examiner Technician 2

515 N. 51st Avenue, Phoenix, Arizona 85043  

Openings: 26


Arizona Department of Economic Security (DES) works with families, community organizations, advocates, and State and Federal partners to realize our collective mission to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need. To learn more about DES visit DES Overview and visit our careers page to see current job opportunities. Join the DES Team!



The Division of Benefits and Medical Eligibility (DBME) is seeking and experienced and highly motivated individual to join our team as an Examiner Technician 2 with Centralized Document Services team. Major duties and responsibilities include but are not limited to:

- Prepare client eligibility documents and categorize using bar codes for scanning

- Upload documents into the Document Management System

- Review documents for completion, date stamp and key to appropriate program

- Ensure documents are scanned into proper categories to ensure client contact

- Re-index documents scanned into incorrect eligibility types

- Report equipment malfunction and alert CDS Helpdesk or Resolution Center

- May serve as lead to monitor or assist with work-flow



- Knowledge of imaging equipment (scanner, Multifunctional Printer, terminal

- Knowledge of office procedures and practices; problem resolution techniques

- Ability to operate a variety of office equipment (phone, computer, fax machine, scanner)

- Ability to develop or enhance operating procedures to improve unit efficiency

- Ability to multi-task, adhere to deadlines, and provide satisfactory results

- Skill in communicating effectively with all levels of personnel

- Skill in the analysis of statistical data to identify and prioritize work

- Skill in the use of resources to problem solve and obtain positive results

- Ability to apply scanning procedures and operate document imaging equipment

- Ability to interpret and apply program rules, policies and procedures



DES promotes career development by offering a learning environment, team oriented culture. Our new hires enjoy several other benefits such as paid holidays, vacation days, sick leave, medical, dental, and vision benefits, tuition reimbursement, and participation in the Arizona State Retirement Plan. Click here to learn more about benefits.


Staffing Disclosure

Applicants will be required to:

- Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12).

- Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

- Be subject to a search of Child Protective Services Central Registry



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DES is an Equal Employment Opportunity Employer and ADA Reasonable Accommodation Employer

Persons with disabilities and veterans are encouraged to apply

Fair and Equal Employment Opportunity Practices: DES does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, parental status, or military service.

Reasonable Accommodation Request: During all stages of the recruitment process, persons with a disability may request a reasonable accommodation which includes but are not limited to a sign language interpreter or an alternative format of documents. If you would like to request a reasonable accommodation, please contact DES Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

If you experience technical issues while applying for this position, please dial 602-542-4700 or email [email protected]