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Job: CHILD SUPPORT CASE MANAGER - SPECIALIZED DEBTS(Job Id 36015)

This posting has expired and is no longer available.

Job Description

02/12/2018 02/14/2018
SOCIAL AND HUMAN SERVICES 18
PHOENIX 17.18-17.18

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Child Support Case Manager - Specialized Debts

Division of Child Support Services

515 N. 51st Avenue, Suite #120, Phoenix, AZ 85043

www.azdes.gov

JOB SUMMARY:

   The Debts Child Support Case Manager determines appropriate case management actions within established judicial, quasi-judicial and administrative guidelines for local and intergovernmental cases, including locating absent parents to collect and enforce child support obligations.  This position reviews and analyzes legal documents for accuracy and application into automated systems; analyzes complex fiscal management data on internal and external systems and reports; reviews cases for modification to the child support order based on circumstances to increase or decrease the amount of child support.

JOB DUTIES: 

-          Reviews cases for modification to the child support order based on circumstances to increase or decrease the amount of child support

-          Interprets and applies information for the purpose of correctly calculating and distributing child support for current support, support arrearages and reimbursement of monies expended

-          Reviews and analyzes legal documents for accuracy and application into automated   systems and analyzes complex fiscal management data on internal and external systems and reports

-          Applies complex policy and procedural rules to determine apportionment of obligations owed; researches information on available databases to ensure the accuracy of court order information and pay records

-          Reviews and researches court ordered proceedings for accuracy and application of financial child support obligations

-          Works diligently with internal and external partners to obtain financial reports for accurate calculations and fiscal management    

KNOWLEDGE, SKILLS AND ABILITIES (KSAs):

Knowledge of:

-          Legal documents

-          Court and administrative processes

-          Interviewing techniques

-          Understanding of legal and child support processes

Skill in:

-          Analyzing and interpreting information and data

-          Managing large caseloads

-          Microsoft Office and Excel

-          Excellent data entry

-          Accounts receivable and financial management

Ability to:

-          Meet data accuracy and reliability

-          Work with diverse groups of people

-          Handle large volumes of in-bound calls and walk-in traffic

-          Perform complex calculations

-          Take and pass, pursuant to Department standards, a debt calculation test

SELECTIVE PREFERENCE(S):

-          Investigative research and analytical ability

-          Adaptability to change

-          Court order interpretation

-          Financial terminology interpretation

-          Willing to be flexible and reliable, in a team setting

-          Case management skills preferred

-          Ability to type 35+ wpm

PRE-EMPLOYMENT REQUIREMENTS: 

-          Valid Arizona State Driver’s License

BENEFITS: 

 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

RETIREMENT: 

Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.

CONTACT US: 

If you have any questions please feel free to contact 602-542-4523 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

 

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