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Job: Deputy Program Administrator(Job Id 37123)

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Job Description

PHOENIX Negotiable


Providing Opportunity, Assistance and Care for Arizonans in need!


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.

Deputy Program Administrator

Division of Employment and Rehabilitation Services

1789 West Jefferson Street,

Phoenix, AZ  85007



This position serves as the Deputy Program Administrator under the direction of the Child Care Program Administrator.

Responsible for high-level leadership and managerial work of considerable complexity in planning, organizing, staffing, directing, coordinating, and evaluating Arizona's Child Care Program.  Work with staff and other support units for budget development, strategic planning, and data analysis.  Develop and maintain relationships within the local, statewide, and national partners; coordinate with other agencies on critical projects and service coordination to improve child care outcomes; maintain the Department's ongoing efforts in working with Arizona's Native American Indian Tribes Child Care program.  Coordinate with federal officials to ensure continued compliance with federal regulations and corresponding receipt of federal Child Care Development Funds.  Review and analyze legislation impacting child care.


-          Represent the Administration in local, state, and national partnerships to support improving Child Care Program service delivery and outcomes; engage, organize, develop, and implement activities with federal, state, tribal and local governments/groups and stakeholders to facilitate communication and alignment.


-          Performs the supervision of work assignments, sets work priorities, conducts staff meetings, prepares staff evaluations; instructs, explains, counsels, and coaches program staff in carrying out tasks; promotes alignment, identify and solve problems, and facilitates knowledge transfer.


-          Assist the Program Administrator to plan, develop, coordinate, implement, and evaluate statewide Child Care Program goals, objectives, performance standards, initiatives, and operations, including implementing the state plan, monitoring federal and state legislation, and reviewing on-going agreements or contracts. 


-          Monitors for the efficiency, effectiveness, and productivity of the Child Care Program to meet programmatic goals and objectives; review and analyze outcomes from statistical data gathering to ensure protocols are followed and outcomes identified are corroborated. Promotes a continuous improvement culture.


-          Confers with and advises Department management on matters relating to the Administration including press releases and public information statements, as requested; works with Legislative Services Office to respond to legislative inquiries; analyzes legislation impacting coordination with the Child Care Development Plan.


-          Participates in resource development activities such as facilitating implementation of initiatives and preparing and reviewing grants.  


Knowledge of:

-          Knowledge of federal and state child care and public assistance laws and regulations (current and proposed).

-          Knowledge of DES policy and procedures including Arizona Programs and automated systems that may interface with Child Care Administration (e.g., child welfare, employment services, cash assistance, etc.).

-          Knowledge of methods of policy identification, analysis, resolution and implementation.

-          Knowledge of supervision principles and practices.

-          Knowledge of group processes, how to achieve desired result and outcomes, writing skills, computer and dissemination systems.

-          Knowledge of principles and practices utilized in research and planning.

-          Knowledge of planning resources and government organization and procedure. Knowledge of principles and practices utilized in research and planning, supervisory practices, local planning resources; government organization and procedures; computer application in planning; data collection, analysis and interpretation.  Knowledge of lean principles.


Skill in:

-          Strong leadership, team building and negotiation skills sharpened for accountability to exceed established performance standards.

-          Effective verbal and written communication and interpersonal skills.

-          Interpret and apply complex Federal and State laws and regulations; and effectively monitor program to ensure integrity of public funds expenditures according to the law.

-          Skill and ability to plan, supervise as needed, evaluate and direct the activities of professional staff; establish and maintain effective working relationships with a diverse group of individuals and groups competing interests.

-          Plan logistics and time frames; solve problems and make sound independent decisions; utilize appropriate computer applications; obtain the cooperation of others.

-          High degree of skill in analyzing, conceptualizing and formulating public policies.

-          Skill in planning principles and techniques utilized in planning studies and/or projects; supervisory and work leadership techniques.

-          Interacting with other agency staff, local governments and the public.

-          Establishing and maintaining productive working relationships.

-          Expressing of ideas clearly.


Ability to:

-          Ability to work and resolve complex problems associate with diverse groups such as; private for profit businesses, private non-profit businesses, federal, state, county and Tribal Elected Officials, and their staff.

-          Ability to quickly resolve complex planning, program and audit problems.

-          Ability to take raw data or information and quickly analyze, evaluate, interpret and implement solutions to increase efficacy and efficiency of the Child Care Program.

-          Ability to speak and write effectively; prepare clear, well-organized reports of findings and recommendations; and secure acceptance of recommendations.

-          Ability to plan, evaluate and direct the activities of professional staff; establish and maintain effective working relationships with a diverse group of individuals and groups with competing interests.

-          Ability to perform literature reviews/searches; design, construct and format surveys and questionnaires; interpret data collected by others; make valid assessments of work in in progress and data collected; analyze data accurately and report findings coherently.

-          Ability to promote a continuous improvement culture and staff development to identify and solve problems and facilitate knowledge transfer. 




-          Employee shall have a valid Level One fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults.

-          Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459.

-          AZ Driver's License Required. State travel is required for State business.  Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.) AND have an acceptable driving record for the last 39 months is required including no DUI, suspensions or revocations and less than 8 points on your license.  A copy of your MVR (Motor Vehicle Record) is required at the time of your interview, if an Out of State Driver License was held within the last 39 months. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact 602-542-3802 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


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