Job: Disabled Veteran Outreach Program Specialist(Job Id 38162)

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Posted: 06/15/2018

Job Reference #: 38162

Job Description

05/18/2018
SOCIAL AND HUMAN SERVICES 16
TUCSON 17.60-18.54

 

DEPARTMENT OF ECONOMIC SECURITY

Providing Opportunity, Assistance and Care for Arizonans in need!

ARIZONA MANAGEMENT SYSTEM (AMS):

All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.

 

PROGRAM SERVICE EVALUATOR 3

Disabled Veteran Outreach Program (DVOP)

DVOP Specialist

Division of Employment and Rehabilitation Services

1455 S. Alvernon Way

Tucson, AZ, 85711

or

Division of Employment and Rehabilitation Services

316 W. Ft.

Lowell AZ, 85705

www.azdes.gov

 

JOB SUMMARY:

The Disabled Veteran Outreach Program (DVOP) Specialist provides a full range of employment and training services to veterans with the primary focus on meeting the needs of veterans and eligible spouses who are unable to obtain employment through cores services. The DVOP Specialist will provide services to Special Disabled veterans, economically disadvantaged veterans, and veterans with significant barriers to employment, including homeless veterans, long term UI clients, and recently separated veterans.

 

JOB DUTIES: 

-          Facilitate intensive services to veterans with special employment and training needs

-          Provide services to Special Disabled veterans, disabled veterans, economically disadvantaged veterans, and veterans with significant barriers to employment especially homeless veterans, long term UI clients, recently separated veterans, and veterans with employment barriers

-          Provide a full range of employment and training services to veterans, with the primary focus on meeting the needs of veterans and eligible spouses who are unable to obtain employment core services

-          Perform outreach to employers to promote the hiring of veterans, job development, and follow up on job referrals and veterans hired

 

KNOWLEDGE, SKILLS AND ABILITIES (KSAs):

-          Knowledge of the employer community and labor market needs, local workforce hiring trends, special needs to minority groups and disadvantaged person

-          Knowledge in internet usage, email, task management and office software’s such as Word, Excel and PowerPoint

-          Social, cultural and economic conditions of the area(s) served and specialized program knowledge in relation to employment and training

-          Writing, reading, and comprehension

-          Defusing difficult client situations

-          Interviewing techniques and customer service

-          Access resources to refer clients

-          Develop working knowledge of federal and state unemployment service laws, regulations, policies, and procedures to include Title 38, Chapter 14, U.S. department of Labor, Employment Security Administration, Department of Administration rules, policies, and procedures  

-          Working knowledge with military veterans, interviewing skills, community-based organizations, veterans service organization, and working with military veterans.

 

SELECTIVE PREFERENCE(S):

-          Two years public contact and customer service work experience

-          High School Diploma or General Equivalency Diploma.

PRE-EMPLOYMENT REQUIREMENTS: 

-          Must be a Veteran. As defined in USC Title 38 and Public Law 107-288, Job for Veterans Act (JVA). SPECIAL SELECTION FACTOR: State Workforce Agencies (SWAs) Priority of hiring will be as follows: 1. Special Disabled Veterans; 2. Disabled Veterans; 3. Eligible Veterans; and 4. Eligible Persons  

-          Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12)

-          Apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets Level One requirements

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

-          High School Diploma or GED required

 

BENEFITS: 

 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance

RETIREMENT: 

Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.

CONTACT US: 

If you have any questions, please feel free to contact 602-542-1235 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

 

Application Instructions

Please apply for this position by following the link provided below. A new window will open on your screen and you will be directed to the Arizona Department of Economic Security employment website.

Click here to apply with Arizona Department of Economic Security