Job: Employee Relations Officer(Job Id 33342)

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Job Description

10/04/2017 10/18/2017
PHOENIX 39,983.00-55,773.00


Arizona Department of Economic Security



1789 W. Jefferson - Phoenix, AZ 85007  

Openings: 1


Arizona Department of Economic Security (DES) works with families, community organizations, advocates, and State and Federal partners to realize our collective mission to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need. To learn more about DES visit DES Overview and visit our careers page to see current job opportunities. Join the DES Team!



The Human Resources Administration (HRA) Office is seeking an experienced and highly motivated individual to join our team as an Employee Relations Officer. Major duties and responsibilities include but are not limited to:

- Requires extensive experience in investigating employee misconduct and a working knowledge to provide advice, guidance and counsel regarding various employee matters, i.e. grievances, progressive discipline, Family Medical Leave Act (FMLA), Fair Labor Standards Act (FLSA), Assists in EEOC/OEO complaints and inquiries, Americans with Disabilities Act (ADA) requests and inquiries, day to day personnel operations and Department of Economic Security (DES) and Human Resources Administration(HRA) policies, etc.

- Reviews disciplinary actions, investigative reports, official responses and other documents to ensure they are consistent and adhere to all departmental policy and procedures, departmental structure and functions and State and Federal employment laws, rules and regulations

- Frequently holds meetings with assigned Division HR staff regarding pending investigations, difficult employee relations cases, appropriate progressive disciplinary steps and seeks advice from the Attorney General’s office for responding to complex legal issues

- Conducts administrative investigations on behalf of HRA and in conjunction with assigned DES Divisions.

­-  Actively participates in work groups to assist with establishing standard work templates,  user guides, standard operating procedures and HR training, as necessary



- 3-5 years of relevant and progressive Employee Relations work experience

- Knowledge of human resources, leadership practices and principles; management, administrative and organizational principles, departmental policies, procedures, structure, functions, state and federal employment laws, rules and regulations

- Knowledge of administrative techniques, interviewing techniques, and report writing/formatting

- Knowledge of the Arizona State Personnel Rules, Family Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), Fair Labor Standards Act (FLSA), and other federal and state employment laws

- Skill in conducting research and compiling data in concise reports; effective oral and written communication

- Establishing and maintaining effective working relationships with a diverse group of staff and various levels of management, other state agencies, community resources, vendors and the public

- Ability to work in a fast paced environment, multi-task, be flexible and manage a diverse range of administrative functions

- Ability to respond to all customers with tact, diplomacy, accuracy, in an appropriate and timely manner

- Ability to plan and make independent decisions; review issues and make well-reasoned and fully supportive recommendations; be unbiased, objective and through when working with employee relations issues or conducting investigations; establish priorities and set own work agenda



DES promotes career development by offering a learning environment, team oriented culture. Our new hires enjoy several other benefits such as paid holidays, vacation days, sick leave, medical, dental, and vision benefits, tuition reimbursement, and participation in the Arizona State Retirement Plan. Click here to learn more about benefits.  

Staffing Disclosure

Applicants will be required to:

- Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12).

- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

- Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions


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DES is an Equal Employment Opportunity Employer and ADA Reasonable Accommodation Employer Persons with disabilities and veterans are encouraged to apply

Fair and Equal Employment Opportunity Practices: DES does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, parental status, or military service.

Reasonable Accommodation Request: During all stages of the recruitment process, persons with a disability may request a reasonable accommodation which includes but are not limited to a sign language interpreter or an alternative format of documents. If you would like to request a reasonable accommodation, please contact DES Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

If you experience technical issues while applying for this position, please dial 602-542-4700 or email [email protected].