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Job: Employment Counselor 3(Job Id 36027)

This posting has expired and is no longer available.

Job Description

02/09/2018 02/16/2018
TUCSON 30,160.00-33,550.00

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Employment Counselor 3

Division of Employment and Rehabilitation Services

316 W. Fort Lowell

Tucson, AZ 85706


This position provides intensive, on-going case management and vocational, and career counseling to applicants with multi-barrier characteristics of the special populations being served such as: Veterans, Trade Adjustment Assistance (TAA) eligible individuals, Workforce Innovation and Opportunities Act (WIOA) program participants, Vocational Rehabilitation Clients, and Economically Disadvantaged individuals.


-          Conduct in-depth counseling with special populations and special needs applicants to address barriers, assess skills, interpret aptitude tests, and develop Individual Employment Plans (IEP)

-          Develop and approve first level training plans for Trade Adjustment Assistance (TAA) participants, to include completion of required TAA Employment and Training Forms for program compliance

-          Document all client participation by maintaining counseling case notes and updating Arizona Job Connection (AJC)

-          Perform reemployment services and Labor Exchange job placement activities to support the administration and Department of Labor's entered employment goals

-          Interview job seekers to provide appropriate referrals to employer job openings, and conduct job search workshops to educate job seekers on job search and placement techniques.

-          Deliver presentations to community groups on job search techniques, labor market trends and services available through [email protected] Job Centers


Knowledge of:

-          Counseling theory and the principles and practices of vocational guidance, objectives of vocational tests, approved Department of Labor tests and interpretation techniques

-          Individual appraisal, interviewing techniques and evaluation of potential, principles of case management, labor market information, occupational requirements, and trends and forecasts

-          Employment problems encountered by the disabled, social, economic and cultural factors affecting the community, eligibility requirements for various programs and community resources serving those with special needs

-          Occupational Information Network (ONET) and Arizona Job Connection (AJC), characteristics associated with unemployed, dislocated, and disadvantage populations

Skill in:

-          Career counseling techniques and interviewing skills to elicit information to develop individual reemployment and training plans, provide information, motivation, and encouragement.

-          Observing and interpreting behavior as it impacts employment, oral, written and interpersonal communication skills, and case management and listening skills

-          Public speaking and presentation skills, problem resolution, decision making, customer service, and researching and interpreting policies and procedures

-          Analytical skills in the use of logic and reasoning to assess information, form logical conclusions, evaluate options, and make decision or recommendations

Ability to:

-          Relate amicably with co-workers and the public to provide quality customer service

-          Must speak, read, and write Spanish and English

-          Interview to elicit information, counsel individuals, provide information, resolve problems, motivate and encourage


-          2 years’ experience as an Employment Counselor. Bachelor's Degree with a major in Social or Behavioral Science or other closely related field; or a Master's Degree with a major in Counseling, Psychology or other closely related field.


-          Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12).

-          Apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets Level One requirements

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

-          Must have High School Diploma or GED

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact (602) 542-3807 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting DES Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.

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