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Job Description

PHOENIX 31,110.14-38,000.00


Providing Opportunity, Assistance and Care for Arizonans in need!


All Arizona state employees operate within the Arizona Management System (AMS), an intentional, results-driven approach for doing the work of state government whereby every employee reflects on performance, reduces waste, and commits to continuous improvement with sustainable progress.  Through AMS, every state employee seeks to understand customer needs, identify problems, improve processes, and measure results.  State employees are highly engaged, collaborative and embrace a culture of public service.

Equipment Repair Technician Lead

Division of Employment and Rehabilitation Services

Business Enterprise Program

3425 East Van Buren Street

Phoenix, AZ 85008



This Lead Technician is adept at working independently to perform general electric, plumbing, mechanical and other maintenance to vending machines, food service equipment, refrigeration units and other equipment as needed. This position will travel to facilities for repairs and preventative maintenance.

Note: Frequent travel is required. Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current vehicle registration; however, vehicle mileage will be reimbursed.



-          Utilize customer service skills and technical experience to assist all vendors, including blind and visually impaired individuals with business equipment usage, maintenance and repair.

-          Perform highly technical and skilled work such as maintenance, repair, and installation of coin-operated vending machines, food service equipment, refrigeration units, and other related equipment as required.

-          Analyzing and complete written work orders, then follow up with paper work, and data entry.

-          Monitors all reporting of service request and taking corrective action as needed

-          Operate state owned vehicle in a safe and responsible manner to travel to various facilities to complete repair and maintenance of equipment

-          Safely warehousing equipment, monitoring inventory control as needed and assisting with delivery of equipment

-          Other position related duties as assigned


-          Knowledge of the Randolph Sheppard Act and experience working with blind and visually impaired individuals

-          Knowledge of vending equipment, food service equipment and the ability to diagnose, troubleshoot and repair this equipment

-          Knowledge of HVAC repair and refrigerant recovery and certification including safety procedures, use of hand tools, basic electricity, mechanical principles and the ability to read diagrams and schematics

-          Able to travel to facilities to transport, install machines, complete repairs and maintenance. Overnight trips may be required

-          Able to communicate with vendors, customers and management to receive and provide information on usage and repair of equipment

-          Able to work independently to assess necessary maintenance and repair of food service, vending and refrigerant equipment while managing time

-          Skilled at following work orders, repair manuals and service bulletins

-          Able to lift up to 50 pounds and push and/ or pull up to 90 pounds


-          Universal HVAC certification held or ability to obtain

-          Able to obtain and maintain security clearance on federal property, city, county jails and state prisons

-          Able to manipulate, lift, carry, push or pull up to 100 pounds of equipment

-          3 to 5 years of mechanical and technical HVAC experience   


-          Driving is required; individuals may be required to use their personal motor vehicle

-          Lifting and carrying up to 60 pounds and pushing or pulling up to 100 pounds is required, therefore a physical exam will be required and job offer is contingent of a successful medical exam.

-          Have a current, valid State issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12.) If an Out of State Driver License was held within the last 39 months, a copy of your MVR (Motor Vehicle Record) is required

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact 602-542-3807 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting 602-364-3981. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


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