Job: Human Services Specialist 3(Job Id 28320)

This posting has expired and is no longer available.

Job Description

02/15/2017 02/22/2017
PHOENIX 34,054.00-43,436.00

Human Services Specialist 3

Division of Child and Family Engagement

Child Care Administration

1789 W. Jefferson - Phoenix, AZ 85007


Openings: 2

PLEASE NOTE: This announcement is open until a sufficient number of resumes are received. Interested applicants should apply for this position if they feel that they are qualified as quickly as possible to ensure a timely application.

Driving Requirement: In-state travel is required.  An acceptable driving record for the last 39 months is required including no DUI, suspensions or revocations and less than 8 points on your license.  A copy of your MVR (Motor Vehicle Record) is required at the time of your interview, if an Out of State Driver License was held within the last 39 months. Employees who drive on state business must complete any required driver training (see Arizona Administrative Code R2-10-207.12.).  Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.


These positions maintain open communication with contracted child care providers, parents/guardians, contracts unit, eligibility and certification specialists and Child Care Administration (CCA) contractors; provide resources to the parents/guardians, child care providers, and to the Department including information and available training to support the continual enrollment of a child facing possible expulsion; develop plans with providers, parents, and others, to support the child’s continuous participation in the current child care setting; triage the ‘Request for Resources’ form; assist parents in obtaining providers when other resources have exhausted; solve complex problems and coordination across multiple state agencies, child care providers and private community organizations; provide support to CCA Eligibility Specialist, child care providers and parents to enhance their ability to identify and access needed resources to support the child’s successful participation in child care settings; identify and report on metrics related to expulsion, including the completion of countermeasure documents and the development and implementation of improvement strategies; work with program development unit around identifying of training and support in the community.

Knowledge of:the principles, practices and methodology of human services and how they are addressed in varying organizational structures; DES programs, resources, policies and procedures; community programs and resources; diverse cultures and communities; early childhood development and the states early childhood regulatory system.

Skill in:oral and written communication; interpersonal relations; network development; Excel spreadsheets and Microsoft Word.

Ability to:set priorities, organize and manage a complex and varied workload in a fast paced environment; plan, organize and assemble resources and coordinate projects; gather and compile data to create general reports; develop effective and positive working relationships with a diverse group; prioritize, demonstrate trustworthiness, fairness, openness, focus and follow-through; use a variety of desktop computer applications; accurately analyze high volume of information; work with established guidelines and follow set policies and procedures as related to job duties to ensure timeliness, data reliability and accuracy.

Ideal/Preferred Candidate: Will have a degree or certification in social work, mental health, early childhood or a related field.

We offer a comprehensive benefits package that includes 12 days’ sick leave, 13 days’ vacation, 10 paid holidays per year, health and dental insurance, life and long-term disability insurance. Optional employee benefits include short-term disability, deferred compensation, and supplemental life insurance. 

Employees must participate in the Arizona State Retirement System (ASRS). Enrollment eligibility becomes effective after 27 weeks of employment.

All newly hired employees are subject to the E-Verify Employment Eligibility Verification Program.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.