Job: HUMAN SVCS WKR 2(Job Id 31380)

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Job Description

08/09/2017 08/13/2017
SOCIAL WK/REC/RELIG/CARE PROV 12
PHOENIX 0.00-27,020.00

 

Arizona Department of Economic Security

 

Case Aide

Various locations in Maricopa County  

Openings: 2

 

Arizona Department of Economic Security (DES) works with families, community organizations, advocates, and State and Federal partners to realize our collective mission to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need. To learn more about DES visit DES Overview and visit our careers page to see current job opportunities. Join the DES Team!

 

Responsibilities

The Division of Developmental Disabilities (DDD) is seeking a highly motivated individual to join our team as a Case Aide. This position is responsible for staff support in the Division of Developmental Disabilities (DDD) Support Coordination Units assisting with casework directed by the Unit Supervisors, Human Service Specialists and administrative and secretarial staff. Major duties and responsibilities include but are not limited to:

- Files documents in member files and secondary history files, and sets up new member files; tracks closed and archived files

- Responding to routine questions for information from families and providers

- Maintaining office supplies, copy machines, postage meter, State vehicle repair maintenance; completes vehicle reports; opens, reviews, sorts and distributes office mail to appropriate unit staff ensuring that critical documents are prioritized (e.g., prescriptions, requests for services) to ensure a timely response by the Support Coordinator/Division; copies documents as requested

- Picks up and delivers food boxes; completes forms, conducts  research of community resources and services and reports; refers families to community resources; writes progress notes accordingly in member files

- Prepares a wide variety of member documents (e.g. service authorizations, correspondence, memos, forms and legal documents) for signature of designated authority for work unit and/or office; inputs member information into member’s database

Qualifications

- Basic principles and practices of case management; knowledge with Microsoft Word, Outlook, Excel; tracking systems; general office procedures

- Oral and written communication; interpersonal relations as applied to contacts with members and representatives of other governmental and community organizations and the public

- Adapt and be sensitive to a variety of cultural diversity and to maintain and display a professional demeanor

- Work effectively with a wide range of personalities and family members

- The candidate will possess at least one (1) year of customer service experience or working with or assisting individuals in a community setting, (e.g. community involvement with individuals with developmental disabilities, aging and adult, youth, etc.). In-state travel is required

Benefits

DES promotes career development by offering a learning environment, team oriented culture. Our new hires enjoy several other benefits such as paid holidays, vacation days, sick leave, medical, dental, and vision benefits, tuition reimbursement, and participation in the Arizona State Retirement Plan. Click here to learn more about benefits.

 

Staffing Disclosure

Applicants will be required to:

- Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12).

- Employee shall have a valid level one fingerprint clearance card issued pursuant to Arizona Revised Statute 41-2758.07 in order to work with children and vulnerable adults

- Candidates for this position shall be subject to a search of both the Child Protective Services Central Registry pursuant to A.R.S. 8-804 and the Adult Protective Services Registry pursuant to A.R.S. 46-459

- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

- Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

 

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DES is an Equal Employment Opportunity Employer and ADA Reasonable Accommodation Employer. Persons with disabilities and veterans are encouraged to apply.

Fair and Equal Employment Opportunity Practices: DES does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, parental status, or military service.

Reasonable Accommodation Request: During all stages of the recruitment process, persons with a disability may request a reasonable accommodation which includes but are not limited to a sign language interpreter or an alternative format of documents. If you would like to request a reasonable accommodation, please contact DES Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

If you experience technical issues while applying for this position, please dial 602-542-4700 or email [email protected]