Job: Instructional Designer - Training Officer II(Job Id 28054)

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Job Description

01/27/2017 02/17/2017
PHOENIX 17.69-24.67

Arizona Department of Economic Security (DES)


The Arizona Department of Economic Security makes Arizona stronger by helping Arizonans reach their potential through temporary assistance for those in need, and care for the vulnerable.  Our vision is opportunity, assistance and care for Arizonans in need.


PLEASE NOTE: This announcement is open until a sufficient number of resumes are received. Interested applicants should apply for this position if they feel that they are qualified as quickly as possible to ensure a timely application.


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The Office of Professional Development


The DES Office of Professional Development is dedicated to developing our employees to meet DES goals. We vigorously promote and advance the achievement of DES goals and objectives through proactive development of the organization and the people who impact its success. We offer services that help employees and the organization develop to their potential.


Instructional Designer - Training Officer II

Location: 1990 W. Camelback Road, Phoenix, AZ 85015



Job Summary:

The Instructional Design Specialist (Training Officer II) ensures the development of agency-wide curriculum for delivery to all DES Divisions to assist in meeting performance goals and achieving business objectives. Instructional design is the principal duty of the position with classroom and distance learning as the primary methods of learning delivery.

The Instructional Design Specialist designs, develops and implements, revises and evaluates courseware that meets industry and agency standards which is tied to the business outcomes of the agency. Courseware is delivered primarily via classroom and distance learning formats. This includes computer based or web conferences. The incumbent establishes and maintains relationships with staff and management at all levels within the organization; leads design projects, and may also provide computer based training support for the agency. 

The Instructional Design Specialist participates in the planning, development and writing of curricula; evaluating, revising, and updating training as part of a multi-dimensional, comprehensive state-wide training organization. The Instructional Design Specialist ensures the preparation, review, coordination, and delivery of formalized training programs. Activities include establishing and maintaining training records; evaluating training programs to determine training objectives are met; and utilizing training strategies and methods most successful for adult learners.

Knowledge of: Instructional system design, preferably ADDIE; evaluation; distance learning (computer based, web conferencing) principles, practice processes and tools; adult learning principles; learning management systems; customer service; project management principles and practices.

Skill in: Establishing and maintaining interpersonal working relations; demonstrating effective oral and written communications; problem solving; project management; training delivery; evaluation; training - related technologies; scheduling resources; common administrative and training software packages; and client database systems.

Ability to: Make well thought out decisions; adapt; initiate actions and innovate; manage conflict; consult with others and work independently; and learn and develop expertise in areas that may not reside in the instructional design specialist experience.

Note: Limited travel maybe required. Requires possession of and ability to retain a current, valid state-issues driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12). Employees may be required to use their own transportation as well as maintaining valid motor vehicle insurance and current Arizona vehicle registration; however, mileage will be reimbursed.

Ideal/Preferred Candidate: Will possess a minimum of a Bachelor’s degree in Education, Technology, Instructional Design or other closely related field from an accredited college or university. Three years of experience directly related to instructional design will be considered in lieu of formal education. Experience developing course content using authoring tools such as Adobe Captivate and Camtasia is desired as well as experience with LMS development.

We offer a comprehensive benefits package that includes 12 days’ sick leave, 13 days’ vacation, 10 paid holidays per year, health and dental insurance, life and long-term disability insurance. Optional employee benefits include short-term disability, deferred compensation, and supplemental life insurance. Employees must participate in the Arizona State Retirement System (ASRS). Enrollment eligibility becomes effective after 27 weeks of employment. 

All newly hires employees are subject to the E-Verify Employment Eligibility Verification Program. Person with disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting. Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an EOE/ADA Reasonable Accommodation Employer.