This is an expired Site for Arizona Department of Economic Security. To search for open jobs in your local community, visit

Job: Performance Improvement Specialist(Job Id 33195)

This posting has expired and is no longer available.

Job Description

09/28/2017 10/18/2017
PHOENIX 39,983.00-55,773.00

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Performance Improvement Specialist

Office of Continuous Improvement

1789 W. Jefferson

Phoenix, AZ 85007


This position will support a culture of continuous improvement, engaging employees in basic problem solving activities within the organization.


-          Facilitates training sessions, team huddles and participates/coaches team problem solving sessions; supports continuous improvement activities in problem solving sessions.

-          Coaches leaders in the installation, maintenance and improvement of Arizona Management Systems (AMS) core systems, such as visual management, standard work, and accountability with proper use of AMS leadership behaviors.

-          Collaborates with leadership and subject matter expert (SME) teams to assist them with understanding how to use the accurate metrics that direct the organization to identify the root cause analysis, countermeasures and process improvements.

-          Observes huddles and Gemba walks, provides feedback and coaching to leaders.  

-          Reinforces and enables the transition to AMS.

-          Supports a culture of continuous improvement, engaging employees in basic problem solving activities within the organization.



Knowledge of:

-          Performance improvement methodologies and practices.

-          LEAN concepts and tools (e.g., 5S, Value Stream Mapping, visual management, standard work, etc.).

Skill in:

-          Oral and written communication.

-          Expressing ideas and information concisely with all levels of the organization.

-          Establishing, developing and maintaining positive, productive relationships with individuals; motivating groups toward common goals.

-          The use of Microsoft Office Suite applications (Outlook, Word, Excel, PowerPoint) and SharePoint.

Ability to:

-          Coach improvement performance and help teams to see and understand the impact of AMS.

-          Influence and help individuals through change.

-          Coach level ups, down, and across within the organization with the implementation of AMS.

-          Follow standard work while remaining flexible, open minded and thorough.


-          Have experience in delivering training and coaching on continuous improvement tools and principles. Lust have an understanding of LEAN tools and principles.


-          Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12).

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees. 

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to call 602-771-2908 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting INSERT CONTACT NAME AND CONTACT INFO HERE. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


Open Jobs

    • There are no jobs currently listed.