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Job: POLICY WRITER(Job Id 36649)

This posting has expired and is no longer available.

Job Description

03/12/2018 03/19/2018
PHOENIX 36,814.00-47,500.00

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Policy Writer

Division of Child Support Services

3443 N. Central Avenue, 16th Floor

Phoenix, AZ 85012


This position works under general supervision of the Assistant Policy Manager and will exercise discretion and some independent judgment within policies and procedures established by the Division of Child Support Services (DCSS) and federal and state guidelines. 


Please Note: Any interested candidates are required to submit both a resume and cover letter.  Please be advised that this position is responsible for work that involves extreme attention to detail and exceptional writing skills. We will be analyzing your cover letter and resume to assess the grammar, sentence structure, and spelling to see if they are up to the standards that the individual in this position will be required to meet. Please note that cover letters and resumes with poor grammar, sentence structure, or spelling will not be considered.


-          Write proposed policy, procedures, and in-service staff training materials and working tools.

-          Compose correspondence and interpret policies, plans, and procedures for assigned program area(s).

-          Read legislation and funding program regulations and analyze for impact.

-          Confer with agency officials, staff members, and outside agency representatives in order to assign priorities for planning of future activities.

-          Respond to inquires dealing with complex subject matter that must be presented in a simplified manner.

-          Convey policy to a variety of audiences in an understandable and appropriate format and language.



Knowledge of:

-          The structure and content of the English language, rules of composition, grammar, communication (written and oral), as well as dissemination techniques and methods.

-          Communicating effectively with diverse audiences.

-          Business and management principles involved in strategic planning, resource allocation, leadership, production methods, and coordination of people and resources.

-          Active listening and identifying strengths, weaknesses and opportunities in approaching problem resolution.

-          The basic structure of a federal program operated at the state level.

-          Legal processes.

Skill in:

-          Computer software for business applications and Microsoft Office Suite.

-          Managing workflow and competing priorities, as well as setting and meeting deadlines.

-          Researching, organizing and retaining large volumes of information about complex programs.

-          Interpersonal relationships, group dynamics and facilitation; oral and written communication.

Ability to:

-          Learn state and federal guidelines, policies, and procedures for child support enforcement.

-          Analyze and present complex material in a simplified oral or written form.

-          Manage high workload and competing priorities, as well and meet deadlines, in a fast-paced, constantly changing environment.

-          Establish and maintain effective working relationships with staff members and executive leadership, while maintaining a high level of diplomacy, confidentiality, neutrality, and professionalism.

-          Draft and develop policies and other written materials that are in line with federal and state guidelines.



-          Preferred/Ideal candidate will have extensive experience in policy or in business or technical writing.


-          Valid Arizona State Driver’s License


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact 602-542-4523 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting DES Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


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