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Job: Program Service Evaluator 1(Job Id 33400)

This posting has expired and is no longer available.

Job Description

10/11/2017 10/18/2017
KINGMAN 23,190.00-31,627.00

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Program Service Evaluator 1

Division of Employment and Rehabilitation Services

301 Pine St.

Kingman, AZ 86401


This position provides a wide range of staff-assisted employment services to job seekers while maintaining client confidentiality. The Program Service Evaluator (PSE) performs job development, job matching, and placement assistance, determines programmatic eligibility and makes referrals to employer job openings, trainings and other services when appropriate. Additionally, the PSE will provide career guidance planning, conduct workshops, and deliver program presentations at orientations.


-          Interviewing individuals to elicit information and assess skills, knowledge, abilities, work history and interests, and provide staff assisted job search

-          Job development, job matching, and placement assistance utilizing an internet based system. Discuss career opportunities and develop an employment plan

-          Write employer job orders and assist employers with recruitment of qualified candidates to fill their jobs openings and conducts follow ups

-          Provide Labor Market Information, career guidance planning, and develop individual employment plan

-          Conduct job search workshops and deliver program presentations at orientations

-          Prepare and submit program related reports to supervisor

-          Resolve customer issues and complaints and respond to customer inquiries and explain program service


Knowledge of:

-          State and Federal Employment Service laws, regulations, policies and procedures to include US Dept. of Labor and Employment Security Administration

-          Resources and support services in community

-          Social, cultural, and economic conditions of the areas served, and employer and community needs

Skill in:

-          Interviewing, verbal, written and interpersonal communication including public speaking and presentation skills

-          Researching and interpreting policy and procedure, problem solving and decision making

-          Gathering and analyzing data

-          Customer Service and computer and office equipment use

Ability to:

-          Maintain effective working relationships

-          Relate amicably with coworkers and the public

-          Provide quality customer service


-          Must have high school diploma or GED

-          Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12)

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact (602) 771-2880 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting DES Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


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