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Job: Program Service Evaluator 4- Employment Services Supervisor(Job Id 35870)

This posting has expired and is no longer available.

Job Description

02/09/2018 02/16/2018
TUCSON 27,110.00-40,000.00

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Employment Services Supervisor

Division of Employment and Rehabilitation Services

2797 E. Ajo Way

Tucson, AZ 85713


The Employment Services Supervisor will provide direct oversight of a staff that provides direct client services to job seekers. This positon will plan and coordinate daily work assignments, and provide direction and instruction to staff to ensure efficient operation of the Employment Services programs. The Employment Services Supervisor will monitor and review staff performance, and design and implement procedures to ensure office operations and employer services are efficient and effective.


-          Supervise and evaluate the daily activities of staff in an independent, full-service office

-          Monitors productivity and procedures to ensure Employment Service program that include: Trade Adjustment Assistance (TAA), Reemployment Services Program, Employer Relations, and Migrant Seasonal Farm Worker (MSFW) program are initiated and  operated in compliance with the Department of Labor, State, and Administration rules, laws, and regulations, and mandated goals

-          Responsible for the delivery of employment services to the public and business community within the Workforce Development System

-          Recommend disciplinary personnel actions, hire and train staff, authorize payroll, time sheets, travel vouchers, leave and training requests and conduct performance evaluations

-          Provide instruction and determines solutions in assigned program area and provides technical assistance and direction

-          Prepare reports and develop action plans to correct deficiencies, and maintain relationships with community resources to coordinate program services

-          Confer with program management officials, travel to attend management meetings and training, represents the Agency in a variety of meetings, and delivers program presentation to groups



Knowledge of:

-          Department of Labor (DOL), Department of Economic Security (DES), and Employment Administration (EA) laws, regulations, policies and procedures

-          Arizona Department of Administration personnel rules and regulations, policies, and procedures; labor market and knowledge of Workforce Investment Act (WIA) partner programs

-          Social, cultural and economic conditions of the area(s) served and specialized program knowledge in relation to employment and training

-          Employer community and workforce needs, social needs to minority groups and disadvantaged persons

Skill in:

-          Leadership, analytical, evaluation and decision making, problem identification and resolution; interpersonal, written and verbal communication

-          Developing and implementing policies and procedures and public speaking

Ability to:

-          Manage information systems to operate, evaluate, and develop corrective actions on Employment Service programs

-          Direct the activities of a professional staff engaged in delivering employment program services

-          Resolve issues, provide technical assistance to staff; access, reviews, and interpret database information and formulate plan for improvement

-          Establish and maintain effective working relationships with staff, state and federal officials and all members of the public


-          Have a current, valid state issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12

-          Apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets Level One requirements

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

-          High School Diploma or equivalent


 The Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact (602) 771-2880 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting DES Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.


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