Job: Project Office Manager(Job Id 35205)

This posting has expired and is no longer available.

Job Description

01/11/2018 01/26/2018
PHOENIX 85,000.00-95,000.00

Department of Economic Security

Providing Opportunity, Assistance and Care for Arizonans in need!

Project Office Manager

Division of Benefits and Medical Eligibility (DBME)

1789 W. Jefferson St.

Phoenix, AZ 85007

Openings: 1


The Division of Benefits and Medical Eligibility (DBME) is seeking an experienced and highly motivated individual to join our team as a Project Office Manager. This position will report to the Assistant Director or Deputy Assistant Director of the Division.  The position will also project manage large scale Request for Proposals and the implementation of large scale projects.


-          Responsible for the development, implementation and ongoing management of more complex projects for the Division related to programs and business applications which typically impacts more than one of the following such as: HEA Plus (Benefit Eligibility Application System), Governor's Arizona Management System, Breakthrough Objectives and Annual Improvement Plans.

-           Develops and implements strategic project plan to achieve business goals; pro-actively leads project by setting direction of project, creating project plan, setting time line, identifying key milestones and additional resources needed on selected project(s); Project manage HEA Plus enhancements, Arizona Management System implementation (Core and Pilot).

-          Oversees the management of steering committee and all sub committees for Division projects. Develops methods to monitor project or area progress and takes corrective action. Manages project budget and resource allocation.  Develops project scope, estimate milestones, scheduling. Tracks progress and communicates project(s) status on a regular basis to all impacted parties.

-          Identifies issues and recommends corrections/improvements related to new and/or existing programs, services and work flows. Builds communication plans for implementation to ensure all impacted parties (upstream/downstream) are informed of next steps for completion. Conducts group facilitation/presentation influencing various internal and external parties (e.g., other DES Divisions, State Agencies, FNS and CMS)

-          Works cross-functionally to manage and resolve conflicts within and between projects or functional areas and implement changes. Identifies issues that may stall projects and addresses them by either resolving the issue or creating an alternative solution.


-          Knowledge of both theoretical and practical aspects of project management: organization's methodologies and tools; organization's policies and procedures; interrelationships among various internal and external organizational functions;  project management standards, processes and tools; Business communication formatting

-          Strong project management skills; verbal and written communication; critical thinking and innovation; organization and problem solving; interpersonal and relationship management; customer service attitude and conflict management; analytical and problem solving.

-          Ability to identify & solve complex problems; communicate efficiently and effectively with project team; work with internal and external stakeholders; solve complex problem and handle large scale projects; synthesize complex business and financial data and develop solution; work in a diverse team environment and participate as an active member of management

-          Preferred candidate will demonstrate experience and knowledge of the Arizona Management System and continuous improvement initiatives, concepts and practices.  



-          Bachelor’s degree in Business Administration or a related field and five (5) or more years' of experience in Project Management. Project Management Professional (PMP) certification or equivalent desired.


-          Have a current, valid Arizona State issued driver’s license appropriate to the assignment. Employee is subject to driver’s license record checks and must maintain an acceptable driving record, valid motor vehicle insurance and registration, and must complete any required training (see Arizona Administrative Code R2-10-207.12).

-          Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees.  

-          Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions.


The Arizona Department of Economic Security offers a comprehensive benefits package to include: 

-          Sick leave

-          Vacation with 10 paid holidays per year

-          Health and dental insurance

-          Retirement plan

-          Life insurance and long-term disability insurance

-          Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance


Positions in this classification participate in the Arizona State Retirement System (ASRS). 

Please note, enrollment eligibility will become effective after 27 weeks of employment.


If you have any questions please feel free to contact Lester at [email protected] or (602) 771-2902 for assistance.

Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting DES Human Resources at (602) 771-2870. Requests should be made as early as possible to allow time to arrange the accommodation. Arizona State Government is an AA/EOE/ADA Reasonable Accommodation Employer.