Job: Rehabilitation Services Technician(Job Id 31291)

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Job Description

07/14/2017 07/21/2017
SOCIAL AND HUMAN SERVICES 13
PHOENIX 26,774.80-26,774.80

 

Arizona Department of Economic Security

 

Rehabilitation Services Technician

1850 N. 95th Avenue, Phoenix, AZ 85037  

Openings: 1

 

Arizona Department of Economic Security (DES) works with families, community organizations, advocates, and State and Federal partners to realize our collective mission to make Arizona stronger by helping Arizonans reach their full potential through temporary assistance for those in need. To learn more about DES visit DES Overview and visit our careers page to see current job opportunities. Join the DES Team!

 

Responsibilities

The Division of Employment and Rehabilitation Services (DERS) is seeking an experienced and highly motivated individual to join our team as a Rehabilitation Services Technician. Major duties and responsibilities include but are not limited to:

- Performs support duties by assisting with various duties of the counselor for case management and providing team approach assistance to counselor for the client referral process through closure of the client’s case

- Interviews applicants for intake and provide case notes with general client information of client self-report of disability, socio-economic information, medical/psychological issues, general disability related issues and enters information into the LIBERA system

- Maintains client case files to ensure all information is up to date; gathers client signatures on required documentation for the Electronic Case File (ECF)

- Provides assistance to the client with direct contact to identify client issues, clarify issues, understand the client services and the counselor’s directions

- Corresponds with clients to inform and remind them of appointments for assessments, counselor appointments, and to request documentation (medical/psychological), monthly progress reports, and assisting the RSS 3 with all necessary correspondence

- Provides information about RSA programs, available community resources, and as well as providing orientation to new referrals to the RSA program the Vocational Rehabilitation (VR) Program process

 

Qualifications

- Knowledge of federal and state laws and regulations in regards to the provision of rehabilitation services to individuals with disabilities

- Knowledge of the guidelines and best practices of the Vocational Rehabilitation program

- General knowledge of the variety of disabilities, disabling medical conditions, and available community resources

- Skill in observing behaviors with regard to possible employment and employment expectations

- Oral and written communication skills

- Problem solving and decision making skills

- Ability to communicate and have a good working relationship with individuals being served through Vocational Rehabilitation, co-workers, vendors and employers

- Ability to prioritize, assign and review work and effectively utilize resources

- Collect assessment information needed for the VR Counselor to determine eligibility of applicant, monitor client progress, and input data into the LIBERA automated system

- Provide information to customers, providers, community organizations and agencies

 

Benefits

Department of Economic Security promotes career development by offering a learning environment, team oriented culture. Our new hires enjoy several other benefits such as paid holidays, vacation days, sick leave, medical, dental, and vision benefits, tuition reimbursement, and participation in the Arizona State Retirement Plan. Click here to learn more about benefits.

 

Staffing Disclosure

Applicants will be required to:

- Successfully pass background and reference checks. Employment is contingent upon completion of the above-mentioned process and the agency’s ability to reasonably accommodate any restrictions

- Successfully complete the Electronic Employment Eligibility Verification Program (E-Verify), applicable to all newly hired State employees

- Apply for and show proof of receipt of a valid Arizona Fingerprint Clearance Card that meets Level One requirements

- Be subject to a search of Child Protective Services Central Registry

 

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DES is an Equal Employment Opportunity Employer and ADA Reasonable Accommodation Employer

Persons with disabilities and veterans are encouraged to apply

Fair and Equal Employment Opportunity Practices: DES does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, parental status, or military service.

Reasonable Accommodation Request: During all stages of the recruitment process, persons with a disability may request a reasonable accommodation which includes but are not limited to a sign language interpreter or an alternative format of documents. If you would like to request a reasonable accommodation, please contact DES Human Resources Administration at (602) 771-2870. Requests should be made as early as possible to allow sufficient time to arrange the accommodation.

If you experience technical issues while applying for this position, please dial 602-542-4700 or email [email protected]